HumanityThe algorithm knows what you've liked. The video store knew what you were ready for.
The unplanned, context-rich process of finding something you didn't know you were looking for. Video stores, bookshops, and record stores were machines for ambient discovery: a film's cover, its shelf neighbours, and a stranger's expression all contributed. Algorithms optimize for what you already like. Ambient discovery gives you what you didn't know you needed.
Finding something valuable through unstructured browsing in a physical or curated environment, as opposed to algorithmic recommendation.